Privacy Policy – How www.okebet Protects Your Data

§ 01

Who We Are

www.okebet is an online gaming platform operating in the Philippines, offering casino games, slots, bingo, sports betting, and other gaming products to eligible Filipino players aged 21 and above. For the purposes of this Privacy Policy, www.okebet acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

As the PIC, www.okebet determines the purposes and means by which your personal data is collected and processed. We are committed to handling your information responsibly, transparently, and in full compliance with applicable Philippine data privacy laws and the implementing rules of the National Privacy Commission (NPC).

                Scope: This Privacy Policy applies to all personal data collected through the www.okebet website, mobile platform, customer support channels, and any other touchpoint through which you interact with www.okebet. It applies to registered players, prospective players, and visitors who browse the platform without registering.
              

§ 02

Data We Collect

www.okebet collects personal data that is adequate, relevant, and limited to what is necessary for the purposes described in this Policy. The categories of personal data we collect include:

Category	Examples	Required?
Identity Data	Full name, date of birth, gender, nationality, government-issued ID number (e.g., PhilSys, passport, UMID, SSS ID, driver's license)	Mandatory
Contact Data	Email address, mobile number, residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati)	Mandatory
Financial Data	GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank), transaction history, deposit and withdrawal records	Mandatory
Account Data	Username, encrypted password, account preferences, bonus history, responsible gaming settings	Mandatory
Technical Data	IP address, device type, browser type and version, operating system, session duration, login timestamps	Automatic
Usage Data	Games played, bet amounts, win/loss records, pages visited, features used, time spent on platform	Automatic
Communications Data	Support chat transcripts, email correspondence, feedback submissions	When provided

                Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under RA 10173. www.okebet applies heightened security measures to this category of data and processes it only where strictly necessary for identity verification and payment processing.
              

§ 03

How We Collect Data

www.okebet collects your personal data through the following means:

Direct collection: When you register an account on www.okebet, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide personal data directly to us.
Automated collection: When you visit or use the www.okebet platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. See Section 7 for more details on cookies.
Third-party sources: We may receive identity verification data from KYC service providers, fraud detection data from security partners, and payment confirmation data from payment processors such as GCash, PayMaya, BDO, BPI, and Metrobank.
Publicly available sources: In limited circumstances related to fraud prevention or AML compliance, we may cross-reference information against publicly available databases or government records.

www.okebet does not collect personal data from social media platforms or third-party data brokers for marketing purposes.

§ 04

Why We Use Your Data

www.okebet uses your personal data for the following specific purposes:

Account creation and management: To register your www.okebet account, verify your identity, and maintain your player profile.
Age and eligibility verification: To confirm that you meet the minimum age requirement of 21 years and are legally eligible to use the platform under Philippine law.
Payment processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment channels in Philippine Peso (₱).
Game delivery and platform operation: To provide access to casino games, slots, bingo, sports betting, and other gaming products on www.okebet.
Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
Regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations.
Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
Responsible gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where requested or required.
Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.
Platform improvement: To analyze usage patterns and improve the www.okebet platform, user experience, and game offerings.

§ 05

Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, www.okebet processes your personal data on the following legal bases:

Contractual necessity: Processing is necessary to perform the contract between you and www.okebet — specifically, to operate your account, process transactions, and deliver gaming services.
Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AML laws (Republic Act No. 9160 as amended), and tax reporting obligations.
Legitimate interests: Processing is necessary for www.okebet's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
Consent: For marketing communications and non-essential cookies, www.okebet relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

                Note on Consent Withdrawal: Withdrawing your consent for marketing communications will not affect your ability to use www.okebet or access your account. To opt out of marketing emails, use the unsubscribe link in any marketing email or contact our support team directly.
              

§ 06

Sharing Your Data

www.okebet does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment service providers receive the financial data necessary to process your transactions. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
Identity verification providers: Third-party KYC and age verification service providers may receive identity documents and personal details to complete the verification process required before withdrawals or upon reaching transaction thresholds.
Fraud prevention and security partners: We may share technical and usage data with security service providers to detect and prevent fraudulent activity on the www.okebet platform.
Regulatory authorities: www.okebet is required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies upon lawful request or as required by applicable regulations.
Game content providers: Third-party game studios and live casino providers may receive limited technical data (such as session tokens) necessary to deliver their games within the www.okebet platform.
Professional advisors: Lawyers, auditors, and other professional advisors may access personal data where necessary in connection with legal proceedings, audits, or regulatory inquiries, subject to professional confidentiality obligations.

                Data Processing Agreements: All third parties who process personal data on behalf of www.okebet are required to enter into data processing agreements that obligate them to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data privacy laws.
              

§ 07

Cookies & Tracking Technologies

www.okebet uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and — where you have consented — deliver relevant promotional content. A cookie is a small text file stored on your device when you visit a website.

www.okebet uses the following categories of cookies:

Strictly necessary cookies: These are essential for the www.okebet platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
Performance and analytics cookies: These cookies collect anonymized data about how players use www.okebet — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience.
Functional cookies: These cookies remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized experience on www.okebet.
Marketing cookies: With your consent, these cookies track your activity on www.okebet to help us deliver relevant promotional offers. You may opt out of marketing cookies at any time through your browser settings or by contacting support.

You can control cookie settings through your browser. Note that disabling strictly necessary cookies may impair your ability to use certain features of www.okebet. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

§ 08

Data Retention

www.okebet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML compliance obligations.
Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act and BIR record-keeping requirements.
KYC verification documents: Retained for the duration of your account plus five (5) years following closure, or longer if required by a regulatory investigation or legal proceeding.
Customer support communications: Retained for three (3) years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.
Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, www.okebet will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

§ 09

Data Security

www.okebet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

SSL/TLS encryption: All data transmitted between your device and www.okebet is encrypted using industry-standard SSL/TLS protocols.
Password hashing: Account passwords are never stored in plain text. www.okebet uses strong cryptographic hashing algorithms to store password data securely.
Access controls: Access to personal data within www.okebet is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific job functions.
Two-factor authentication (2FA): www.okebet offers 2FA for player accounts to provide an additional layer of security against unauthorized login attempts.
Regular security audits: www.okebet conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the platform.
Incident response plan: www.okebet maintains a documented data breach response plan to ensure rapid detection, containment, and notification in the event of a security incident.

                Your Responsibility: While www.okebet takes extensive measures to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your www.okebet account, enable 2FA, and never share your login credentials with anyone. www.okebet will never ask for your password via email, chat, or phone.
              

§ 10

Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by www.okebet. To exercise any of these rights, contact our Data Protection Officer (DPO) using the details in Section 14.

Right to Access

Request a copy of the personal data www.okebet holds about you and information about how it is being processed.

Right to Rectification

Request correction of inaccurate or incomplete personal data held in your www.okebet account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Object

Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Right to Portability

Receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.

Right to Complain

Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated by www.okebet.

                Response Timeframe: www.okebet will acknowledge your data rights request within five (5) business days and provide a substantive response within thirty (30) calendar days, as required under RA 10173. Complex requests may require additional time, in which case we will notify you of the extended timeline.
              

§ 11

Children's Privacy

www.okebet is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age requirement for registration and use of www.okebet is 21 years, in accordance with Philippine gaming regulations applicable to casino-style online gaming.

If www.okebet becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and — where applicable — report the incident to the relevant regulatory authority.

                Parents and Guardians: If you believe that a minor in your care has registered or attempted to register on www.okebet, please contact our support team immediately. We take underage access extremely seriously and will act promptly on any such report.
              

§ 12

Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to, stored in, or processed by systems located outside the Philippines — for example, where www.okebet uses cloud infrastructure, game content providers, or security service providers with operations in other countries.

Where such cross-border transfers occur, www.okebet ensures that appropriate safeguards are in place to protect your personal data, including:

Entering into data transfer agreements that incorporate the standard contractual clauses recognized by the National Privacy Commission.
Transferring data only to countries or organizations that provide an adequate level of data protection as assessed by the NPC or equivalent authority.
Applying additional technical and organizational safeguards where the destination country's data protection standards are assessed as lower than those required under RA 10173.

By using www.okebet, you acknowledge that your personal data may be transferred internationally in accordance with the safeguards described above.

§ 13

Policy Updates

www.okebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:

Update the "Last Updated" date at the top of this page.
Notify registered players via the email address on file where the changes are material and affect your rights.
Display a prominent notice on the www.okebet platform for a reasonable period following the update.

Your continued use of www.okebet following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed about how www.okebet protects your personal data.

§ 14

Contact & Data Protection Officer

www.okebet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.okebet, please contact our DPO through the following channels:

Live Chat: Available 24/7 directly from the www.okebet platform — the fastest way to reach our support and privacy team.
Email: [email protected] (plain text — not a clickable link)

When submitting a data privacy request, please include your registered account username, a clear description of your request or concern, and any relevant reference numbers or dates. www.okebet aims to acknowledge all privacy-related requests within five (5) business days.

                National Privacy Commission: If you are not satisfied with www.okebet's response to your privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance by personal information controllers operating in the Philippines.
              

www.okebet Privacy Policy